Terms & Conditions

01Website Use

You may use our website and resources for lawful purposes only. By using this website, you agree that you will not:

• Use the website in any way that breaches applicable laws or regulations.
• Attempt to gain unauthorised access to our website, servers or connected systems.
• Introduce viruses, malware or any harmful or disruptive code.
• Copy, reproduce or redistribute our content without permission (see Section 2).
• Use our content or services to mislead others or misrepresent ChatBird Digital.

We may update, suspend or withdraw all or any part of our website without notice, and we are not liable if the website is unavailable at any time.

02Intellectual Property

All content on this website and within our resources — including text, graphics, logos, the ChatBird Digital name and bird mark, guides, templates, designs and software — is the property of ChatBird Digital or its licensors and is protected by applicable intellectual property laws.

You may view and download materials for your own personal or internal business use. You may not, without our prior written permission:

• Reproduce, resell, sublicense or commercially exploit our materials.
• Remove any copyright, trademark or proprietary notices.
• Use our branding in a way that suggests endorsement or partnership without consent.

03Educational Content Disclaimer

The information provided in our guides, assessments, emails and related resources is intended for educational and informational purposes only. It should not be interpreted as financial, legal or business advice, nor as any form of guarantee.

04No Guarantee of Results

Results vary from business to business. While we share strategies, tools and systems that have worked for others, your outcomes depend on many factors outside our control — including your market, effort, resources and implementation.

ChatBird Digital makes no guarantee of specific business results. Any examples, figures or case studies are illustrative only and should not be taken as a promise or assurance that you will achieve the same outcomes.

05Limitation of Liability

To the fullest extent permitted by law, ChatBird Digital, its owners and team members will not be liable for any indirect, incidental, special or consequential loss or damage — including loss of profits, revenue, data or business opportunities — arising from your use of our website, content or services.

Where liability cannot be excluded by law, our total liability to you for any claim is limited to the total amount you have paid to ChatBird Digital for the relevant service in the twelve (12) months preceding the claim.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

06Third-Party Services

Our website and services may contain links to, or integrate with, third-party tools and platforms (for example email, hosting, CRM, automation, payment or social media providers).

These services are governed by their own terms and privacy policies. ChatBird Digital is not responsible for the content, availability, performance or practices of any third-party service, and we do not endorse them unless expressly stated. Your use of third-party services is at your own risk.

07Privacy & POPIA Compliance

We are committed to protecting your personal information in line with South Africa’s Protection of Personal Information Act, 2013 (POPIA).

Our collection and use of your personal information is governed by our Privacy Policy, which forms part of these Terms & Conditions. By using our website and services, you also agree to the practices described in that policy.

08Contact Information

If you have any questions about these Terms & Conditions, please reach out: